Shipping Policy

1. Delivery Timeframe

At ServerBlink UK Ltd, we strive to deliver our products to our valued customers within the estimated delivery timeframe. Please consider the following details:

  • Transit time is 3 to 5 days, with shipments dispatched Monday to Friday.
  • Order handling time is 1 to 2 business days, with fulfillment from Monday to Friday.
  • Order cutoff time is 3 pm (GMT+1).
  • The delivery timeframe may vary depending on the specific product and shipping location. We will promptly update the estimated delivery timeframe should there be any changes.

2. Shipping Cost

The shipping cost, inclusive of all applicable taxes and fees, will be clearly displayed during the checkout process.

3. Shipping Method

ServerBlink UK Ltd employs reputable carriers such as FedEx, Royal Mail, and UPS to ensure reliable delivery. Each shipment is accompanied by a unique tracking number for monitoring the delivery status.

4. Free Shipping

We offer free shipping on all orders within the UK, irrespective of the size, weight, or value of the items. This policy ensures a straightforward and transparent purchasing process.

5. Shipping Restrictions

Certain products may be subject to shipping restrictions due to geographic limitations or specific conditions. Any restrictions and the availability of expedited shipping options will be clearly stated on our website.

6. Delivery Confirmation

For added security, customers may request signature confirmation upon delivery in the order comment box.

7. Order Tracking

Upon order confirmation, customers will receive a tracking number to monitor their shipment’s progress. Regular email updates will also be provided to keep customers informed about their order status.

8. Lost or Damaged Shipments

In the event of a lost or damaged shipment, ServerBlink UK Ltd will promptly file a claim with the carrier and arrange for a replacement product to be sent. Our priority is to resolve such issues quickly, ensuring customer satisfaction.

9. Returns and Refunds

Our returns and refunds policy adheres to all applicable laws and regulations. Detailed instructions for initiating a return and the conditions for receiving a refund are provided. ServerBlink UK Ltd is committed to processing returns and refunds swiftly to enhance customer satisfaction.

Additional Note:

Please note that we do not process orders on holidays and weekends. For specific inquiries regarding Saturday delivery options, please contact our Sales Department via email.

Contact Information:
Email:
 support@serverblink.co.uk
Location: 483 Green Lanes, London, England, N13 4BS
Hours of Operation: Monday to Friday, 8:00 AM to 6:00 PM UK Time